These terms apply to rooms booked directly with Jubilee Hotel Victoria.
Your booking
A booking is confirmed once you receive a confirmation email from us. Please check it and tell us straight away if anything is wrong.
Rates shown include VAT and are per room, per night, for the number of guests selected.
Payment
The payment terms depend on the rate you choose, and are shown on that rate before you book. Non-refundable rates are charged in full at the time of booking; flexible rates are not charged then — we securely hold your card to guarantee the room and payment follows the terms shown on the rate.
We may validate your card by pre-authorisation at the time of booking.
Cancellation
The policy that applies to your stay is the one shown on the rate you selected, and is repeated in your confirmation email.
- Flexible — cancel free of charge up to 72 hours (3 days) before arrival. Cancel after that point, or fail to arrive, and the full stay is charged.
- Non-refundable — charged in full at the time of booking. No changes and no refunds.
To cancel or amend, use the link in your confirmation email or contact us on +44 20 8243 8630.
Check-in and check-out
- Check-in: From 15:00
- Check-out: By 10:30
Please let us know your expected arrival time in advance.
House rules
- Pets — Not permitted
- Accessibility — Ground-floor rooms on request
Special requests
All special requests are subject to availability and additional charges may apply. We cannot guarantee them.
Contact
Jubilee Hotel Victoria, 31 Eccleston Square, Victoria, London, SW1V 1NZ +44 20 8243 8630 · stay@jubileehotel.co.uk
Jubilee Hotel Victoria Ltd · Registered in England and Wales, company number 11958249 · Registered office: 31 Eccleston Square, London, England, SW1V 1NZ